We develop innovative digital sales, marketing & service solutions along the customer journey & create measurable results with a cross functional team and success driven external partners. We contribute to the operational excellence of all Heidelberg entities by offering a digital and state of the art ecosystem which is the benchmark in this field.
16. October 2018
We have tested new sales channels in Asia: Can printing presses be sold via a purely digital campaign? The campaign was rolled out in Indonesia, Thailand, India, Malaysia, Singapore and the Philippines with…
1. October 2018
In the age of digitalization, factors such as maximum customer satisfaction are becoming increasingly important in addition to high product quality. Only a positive customer experience across all channels along the customer journey enables…
3. September 2018
The HDU is consistently pursuing its path towards digitization in internal trainings and is establishing its in-house online eCommerce Academy following international MOOC (Massive Open Online Courses) pioneers such as Udacity and Coursera.
We do not shy away from any risk.
We rely on our entrepreneurship and make unexpected and disruptive decisions that bring us forward with the customer.
We are not deterred from realizing our goals and dreams. Through continuous striving and measuring we come to success.
We live digitally. We enjoy working with people who leave the office happy because everyone has been able to contribute it´s best and is proud to be part of it all.
*The Digital Marketing and Sales Centers (DMSC) in Atlanta, Bangkok and Shanghai are part of the respective national subsidiaries of HDM. The HDU in Wiesloch supports these organisations (DMSC) in their implementation of measures within the scope of the SLA between HDM AG and the national subsidiaries.
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